Policies

An overview of our policies.

Terms  |  Privacy  |  Refunds  |  Shipping

SHIPPING POLICY

The customer pays all shipping charges including any return shipping.  The shipping method will be the United States Postal Service (USPS) unless another method has a better rate. 

Free shipping on orders of $100.00 or more to the contiguous United States.

Samples have a $1.50 shipping fee. (check with postmaster)

Shipping Time

For Standard shipping, please allow 12-24 hours for the processing of your order.

We will make our best effort to ship the same day on orders placed before 1 pm CST Monday - Friday.

Standard Ground Shipping:5-7 Business Days;  Business Days are defined as weekdays, Monday-Friday, 8 am-3 pm Central Standard Time.   Orders will not be shipped on Saturday, Sunday, and Holidays.

Additional Details

We are not responsible for carrier delays due to exceptions as determined by the carrier or due to delays by the fault of the carrier. We are unable to offer shipping refunds in these occurrences. This applies to all shipping methods..

Any special services requested for delivery are not included in free shipping and will be quoted separately.

Any shipment that is undeliverable or refused by the customer is considered a return and will have the returned shipping cost deducted from the refund. Shipping cost will be deducted on all Items returned washed, cut, marked, soiled, or in altered condition.

Orders for items that are back-ordered or out of stock may take longer to ship depending on availability.

 International Shipping MUST be pre-arranged.  Please contact This email address is being protected from spambots. You need JavaScript enabled to view it. 

Terms & Conditions

 

Welcome to Debbie's Pointed Needle
These terms and conditions outline the rules and regulations for the use of Debbie's Pointed Needle's Website.
Debbie's Pointed Needle is located at:
7862 FM 539, Sutherland Springs, Texas, 78121, United States

By accessing this website we assume you accept these terms and conditions in full. Do not continue to use Debbie's Pointed Needle's website
if you do not accept all of the terms and conditions stated on this page.


The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: "Client", "You" and "Your" refers to you, the person accessing this website and accepting the Company's terms and conditions. "The Company", "Ourselves", "We", "Our" and "Us", refers to our Company. "Party", "Parties", or "Us", refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance, and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration or any other means, for the express purpose of meeting the Client's needs in respect of provision of the Company's stated services/products, in accordance with and subject to, prevailing law of United States. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.

 


Cookies
We employ the use of cookies. By using Debbie's Pointed Needle's website you consent to the use of cookies in accordance with Debbie's Pointed Needle's privacy policy. Most of the modern-day interactive web sites
use cookies to enable us to retrieve user details for each visit. Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting. Some of our affiliate/advertising partners may also use cookies. License
Unless otherwise stated, Debbie's Pointed Needle and/or it's licensors own the intellectual property rights for all material on Debbie's Pointed Needle.

All intellectual property rights are reserved. You may view and/or print pages from https://www.pointedneedlestitching.com for your own personal use subject to restrictions set in these terms and conditions.
You must not:

Republish material from https://www.pointedneedlestitching.com
Sell, rent or sub-license material from https://www.pointedneedlestitching.com
Reproduce, duplicate or copy material from https://www.pointedneedlestitching.com

Redistribute content from Debbie's Pointed Needle (unless content is specifically made for redistribution).

 


User Comments

This Agreement shall begin on the date hereof.
Certain parts of this website offer the opportunity for users to post and exchange opinions, information, material and data ('Comments') in areas of the website. Debbie's Pointed Needle does not screen, edit, publish or review Comments prior to their appearance on the website and Comments do not reflect the views or opinions of Debbie's Pointed Needle, its agents or affiliates. Comments reflect the view and opinion of the person who posts such views or opinions. To the extent permitted by applicable laws Debbie's Pointed Needle shall not be responsible or liable for the Comments or for any loss cost, liability, damages or expenses caused and or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.

Debbie's Pointed Needle reserves the right to monitor all Comments and to remove any Comments which it considers in its absolute discretion to be inappropriate, offensive or otherwise in breach of these Terms and Conditions.

You warrant and represent that:

You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;
The Comments do not infringe any intellectual property right, including without limitation copyright,
patent or trademark, or other proprietary rights of any third party;
The Comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material or material which is an invasion of privacy
Comments will not be used to solicit or promote business or custom or present commercial activities
or unlawful activity.


You hereby grant to Debbie's Pointed Needle a non-exclusive royalty-free license to use, reproduce,
edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.

 

 

Hyperlinking to our Content


The following organizations may link to our Web site without prior written approval:
Government agencies;
Search engines;
News organizations;
Online directory distributors when they list us in the directory may link to our Web site in the same
manner as they hyperlink to the Web sites of other listed businesses; and
Systemwide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.



These organizations may link to our home page, to publications or to other Web site information so long as the link: (a) is not in any way misleading; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party's site.

We may consider and approve in our sole discretion other link requests from the following types of organizations:   commonly-known consumer and/or business information sources such as Chambers of Commerce, American Automobile Association, AARP and Consumers Union;
dot.com community sites; associations or other groups representing charities, including charity giving sites, online directory distributors;  internet portals; accounting, law and consulting firms whose primary clients are businesses; and educational institutions and trade associations.


We will approve link requests from these organizations if we determine that: (a) the link would not reflect unfavorably on us or our accredited businesses (for example, trade associations or other organizations representing inherently suspect types of business, such as work-at-home opportunities, shall not be allowed to link); (b)the organization does not have an unsatisfactory record with us; (c) the benefit to us from the visibility associated with the hyperlink outweighs the absence of Debbie's Pointed Needle; and (d) where the link is in the context of general resource information or is otherwise consistent with editorial content in a newsletter or similar product furthering the mission of the organization.

These organizations may link to our home page, to publications or to other Web site information so long as the link: (a) is not in any way misleading; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and it products or services; and (c) fits within the context of the linking party's site.

If you are among the organizations listed in paragraph 2 above and are interested in linking to our website,   you must notify us by sending an e-mail to This email address is being protected from spambots. You need JavaScript enabled to view it..
Please include your name, your organization name, contact information (such as a phone number and/or e-mail address) as well as the URL of your site, a list of any URLs from which you intend to link to our Web site, and a list of the URL(s) on our site to which you would like to link. Allow 2-3 weeks for a response. 

Approved organizations may hyperlink to our Web site as follows:


By use of our corporate name; or
By use of the uniform resource locator (Web address) being linked to; or
By use of any other description of our Web site or material being linked to that makes sense within the context and format of content on the linking party's site.

No use of Debbie's Pointed Needle's logo or other artwork will be allowed for linking absent a trademark license agreement.

 

 

Iframes

Without prior approval and express written permission, you may not create frames around our Web pages or use other techniques that alter in any way the visual presentation or appearance of our Web site.

  Reservation of Rights 
We reserve the right at any time and in its sole discretion to request that you remove all links or any particular link to our Web site. You agree to immediately remove all links to our Web site upon such request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuing to link to our Web site, you agree to be bound to and abide by these linking terms and conditions.

 


Removal of links from our website
If you find any link on our Web site or any linked web site objectionable for any reason, you may contact us about this. We will consider requests to remove links but will have no obligation to do so or to respond directly to you. 

 Whilst we endeavor to ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we commit to ensuring that the website remains available or that the material on the website is kept up to date.

 

Content Liability
We shall have no responsibility or liability for any content appearing on your Web site. You agree to indemnify and defend us against all claims arising out of or based upon your Website. No link(s) may appear on any page on your Web site or within any context containing content or materials that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

 

Disclaimer
To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website (including, without limitation, any warranties implied by law in respect of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill). Nothing in this disclaimer will:  limit or exclude our or your liability for death or personal injury resulting from negligence; limit or exclude our or your liability for fraud or fraudulent misrepresentation; limit any of our or your liabilities in any way that is not permitted under applicable law; or exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and exclusions of liability set out in this Section and elsewhere in this disclaimer: (a)
are subject to the preceding paragraph, and (b) govern all liabilities arising under the disclaimer or
in relation to the subject matter of this disclaimer, including liabilities arising in contract, in tort
(including negligence) and for breach of statutory duty. 
To the extent that the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.

Our Terms
Credit & Contact Information
This Terms and Conditions page was created at termsandconditionstemplate.com generator.

If you have any queries regarding any of our terms, please contact us.

 

 

 

 

Welcome to our Privacy Policy
-- Your privacy is critically important to us.

Debbie's Pointed Needle is located at:

Debbie's Pointed Needle
P.O. box 261
TX, United States
2103254807

 


It is Debbie's Pointed Needle's policy to respect your privacy regarding any information we may collect while operating our website. This Privacy Policy applies to https://www.pointedneedlestitching.com (hereinafter, "us", "we", or "https://www.pointedneedlestitching.com"). We respect your privacy and are committed to protecting personally identifiable information you may provide us through the Website. We have adopted this privacy policy ("Privacy Policy") to explain what information may be collected on our Website, how we use this information, and under what circumstances we may disclose the information to third parties. This Privacy Policy applies only to information we collect through the Website and does not apply to our collection of information from other sources.
This Privacy Policy, together with the Terms and conditions posted on our Website, set forth the general rules and policies governing your use of our Website. Depending on your activities when visiting our Website, you may be required to agree to additional terms and conditions.

 


- Website Visitors
Like most website operators, Debbie's Pointed Needle collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Debbie's Pointed Needle's purpose in collecting non-personally identifying information is to better understand how Debbie's Pointed Needle's visitors use its website. From time to time, Debbie's Pointed Needle may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.
Debbie's Pointed Needle also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on https://www.pointedneedlestitching.com blog posts. Debbie's Pointed Needle only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below.

 


- Gathering of Personally-Identifying Information
Certain visitors to Debbie's Pointed Needle's websites choose to interact with Debbie's Pointed Needle in ways that require Debbie's Pointed Needle to gather personally-identifying information. The amount and type of information that Debbie's Pointed Needle gathers depends on the nature of the interaction. For example, we ask visitors who sign up for a blog at https://www.pointedneedlestitching.com to provide a username and email address.

 


- Security
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

 


- Advertisements
Ads appearing on our website may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by Debbie's Pointed Needle and does not cover the use of cookies by any advertisers.

 


- Links To External Sites
Our Service may contain links to external sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy and the terms and conditions of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites, products or services.

 


- Https://www.pointedneedlestitching.com uses Google AdWords for remarketing
Https://www.pointedneedlestitching.com uses the remarketing services to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven't completed a task on our site, for example using the contact form to make an inquiry. This could be in the form of an advertisement on the Google search results page or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone's past visits. Of course, any data collected will be used in accordance with our own privacy policy and Google's privacy policy.
You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can opt-out of interest-based advertising entirely by cookie settings or permanently using a browser plugin.

 


- Protection of Certain Personally-Identifying Information
Debbie's Pointed Needle discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors, and affiliated organizations that (i) need to know that information in order to process it on Debbie's Pointed Needle's behalf or to provide services available at Debbie's Pointed Needle's website, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors, and affiliated organizations may be located outside of your home country; by using Debbie's Pointed Needle's website, you consent to the transfer of such information to them. Debbie's Pointed Needle will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors, and affiliated organizations, as described above, Debbie's Pointed Needle discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when Debbie's Pointed Needle believes in good faith that disclosure is reasonably necessary to protect the property or rights of Debbie's Pointed Needle, third parties or the public at large.
If you are a registered user of https://www.pointedneedlestitching.com and have supplied your email address, Debbie's Pointed Needle may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what's going on with Debbie's Pointed Needle and our products. We primarily use our blog to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Debbie's Pointed Needle takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.

 


- Aggregated Statistics
Debbie's Pointed Needle may collect statistics about the behavior of visitors to its website. Debbie's Pointed Needle may display this information publicly or provide it to others. However, Debbie's Pointed Needle does not disclose your personally-identifying information.

 


- Affiliate Disclosure
This site uses affiliate links and does earn a commission from certain links. This does not affect your purchases or the price you may pay.

 


- Cookies
To enrich and perfect your online experience, Debbie's Pointed Needle uses "Cookies", similar technologies and services provided by others to display personalized content, appropriate advertising and store your preferences on your computer.
A cookie is a string of information that a website stores on a visitor's computer, and that the visitor's browser provides to the website each time the visitor returns. Debbie's Pointed Needle uses cookies to help Debbie's Pointed Needle identify and track visitors, their usage of https://www.pointedneedlestitching.com, and their website access preferences. Debbie's Pointed Needle visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Debbie's Pointed Needle's websites, with the drawback that certain features of Debbie's Pointed Needle's websites may not function properly without the aid of cookies.
By continuing to navigate our website without changing your cookie settings, you hereby acknowledge and agree to Debbie's Pointed Needle's use of cookies.

 


- E-commerce
Those who engage in transactions with Debbie's Pointed Needle – by purchasing Debbie's Pointed Needle's services or products are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, Debbie's Pointed Needle collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor's interaction with Debbie's Pointed Needle. Debbie's Pointed Needle does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.

 


- Business Transfers
If Debbie's Pointed Needle, or substantially all of its assets, were acquired, or in the unlikely event that Debbie's Pointed Needle goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur and that any acquirer of Debbie's Pointed Needle may continue to use your personal information as set forth in this policy.

 


Privacy Policy Changes
Although most changes are likely to be minor, Debbie's Pointed Needle may change its Privacy Policy from time to time, and in Debbie's Pointed Needle's sole discretion. Debbie's Pointed Needle encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

 

 

WEB ORDERS AND SSL SECURITY

All personal information submitted when placing an order on this web site is secured using industry-standard 256-bit encryption, which is provided by our SSL (secure sockets layer) certificate.(Are We Paul) When checking out, the shopping cart system will automatically redirect to the secure section of this Site. During checkout, you will see a small lock icon (icon's location varies by browser) in your browser. This icon verifies that your transaction is secure.

 

On occasion, we may contact you with news, coupons or promotions via email or regular mail, if you have previously signed up for such mailings. If, at any time, you wish to opt-out of these mailings, simply click on the unsubscribe link that can be found at the bottom of every promotional email. Or you can send an email to This email address is being protected from spambots. You need JavaScript enabled to view it. with "remove" in the title, and your name will be removed from our list within 72 hours. 

We reserve the right to modify our Privacy Statement at any time. If we change this Statement, this Site will be updated. Each time you visit the Site, you agree to the terms and conditions of this Privacy Statement as they are in effect at the time. Please be sure to check this Statement often so you will always be aware of the steps taken concerning your personal information.

If you have any questions regarding our privacy practices, want to request "do not share/do not send" status, or otherwise need to contact us concerning this Statement, please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it..

WHAT INFORMATION DO WE COLLECT?

We collect information from you when you visit our Site, register an account on our Site, or place an order.

When visiting our Site, we collect information about the date and time of visit, the pages visited, the time spent on those pages, the device and browser being used, and the country the Site is being accessed from. We also collect hashed identifiers derived from email addresses for the purposes of cross-device tracking for targeted advertising.

When ordering or registering on our Site, as appropriate, you may be asked to enter your: name, email address, mailing address, phone number, or credit card information.

Any data we request that is not required will be specified as voluntary or optional.

WHAT DO WE USE YOUR INFORMATION FOR?

Any of the information we collect from you may be used in one of the following ways:

To process transactions.

To send you information about specials and promotions 

To enhance our Site to provide better service and functionality to our customers.

To show you ads that are more likely to be relevant to you based upon your interests.

One of our advertising service partners is AdRoll Group. Learn more about what information AdRoll collects, and how it is used by reading AdRoll Group's privacy policy here.

HOW DO WE PROTECT YOUR INFORMATION?

We implement a variety of security measures to maintain the safety of your personal information when you submit a request, place an order or access your personal information.

These security measures include: password protected directories and databases to safeguard your information, SSL (Secure Sockets Layered) technology to ensure that your information is fully encrypted and sent across the Internet securely. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Database to be only accessed by those authorized with special access rights to our systems, and are required to keep the information confidential.

 

DO WE USE COOKIES?

Yes. When visiting our Site, third party advertisers such as Google, Facebook, and AdRoll may place cookies in your browser for targeted advertising purposes. Cookies are small files that a Site or its service provider transfers to your computer's hard drive through your web browser (if you allow) that enables the Sites or service providers systems to recognize your browser and capture and remember certain information.

DO WE DISCLOSE ANY INFORMATION TO OUTSIDE PARTIES?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. However, we do share your information with trusted third parties who assist us in operating our Site, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our Site policies, or protect ours or others' rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses, including analyzing the use of the Site to make it a better shopping environment.

CHANGING INFORMATION 

To update your customer information, please log in to the My Account section of the Site, email us at infoThis email address is being protected from spambots. You need JavaScript enabled to view it.

TERMS AND CONDITIONS

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our Site. 

YOUR CONSENT  

By using our Site, you consent to our Terms and Conditions and Privacy Policy.

 

CHANGES TO OUR PRIVACY POLICY

If we decide to change our Privacy policy, we will post those changes on this page. It is the user's responsibility to review this policy frequently in order to know the most current version of the policy. 

 

CONTACTING US

If there are any questions regarding this Privacy Policy you may contact us using the information below.

pointedneedlestitching.com
7862 FM 539  

Sutherland Springs, Texas, 78161

 

 

- PRIVACY
- Credit & Contact Information
 If you have any questions about this Privacy Policy, please contact us.

 

About your Privacy

This Privacy Policy governs the manner in which Julia's Needle Designs collects, uses, maintains and discloses information collected from users (each, a "User") of the https://www.juliasneedledesigns.com/ website ("Site"). This privacy policy applies to the Site and all products and services offered by Julia's Needle Designs.

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Sites, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies

Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information

Julia's Needle Designs may collect and use Users personal information for the following purposes:

  • To run and operate our Site
    We may need your information display content on the Site correctly.
  • To improve customer service
    Information you provide helps us respond to your customer service requests and support needs more efficiently.
  • To personalize user experience
    We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
  • To improve our Site
    We may use feedback you provide to improve our products and services.
  • To process payments
    We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
  • To send periodic emails
    We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests.

How we protect your information

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third-party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Electronic newsletters

If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. We may use third-party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Third-party websites

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.

Changes to this privacy policy

Julia's Needle Designs has the discretion to update this privacy policy at any time. When we do, we will post a notification on the main page of our Site and send you an email. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please This email address is being protected from spambots. You need JavaScript enabled to view it..

This document was last updated on April 3, 2018

Delete Privacy Policies.com © 2018

#001 returning

 Pointed Needle Stitching wants you to be satisfied with your purchases and we strive to make you happy.  If you are not happy with your purchase we will refund you the amount you paid for the item minus the shipping.  The item must be in the same condition it was in when we shipped it to you.  You must pay the return shipping. Any item that has been cut, torn, or used in any manner will not be eligible for a return. If you receive a defective product, we will refund the complete purchase price including return shipping after we receive the item back.

To make the return, you must send an email to:

This email address is being protected from spambots. You need JavaScript enabled to view it. or complete the form below

before you send it back.

 

Return & Refund Policy of www.pointedneedlestitching.com

 

                                                       Your satisfaction is important to us!  

Any customer who is dissatisfied with a purchase may return the item(s) and receive a refund (excluding shipping as we are unable to refund the initial shipping cost of your order).

All returned items must be uncut and in original, unaltered condition.

Returns must be received within 14 days. Any claims regarding an order must be made within 14 days.

Please allow 1-2 weeks for your return to be processed.

Pointed Needle Stitching will not issue refunds for products purchased through other entities, such as distributors or retail partners.

Returned items must be delivered to us unused, and in the condition they were received or may not be eligible for refund or be subject to a restocking fee. We cannot be held responsible for items damaged or lost in return shipment, therefore we recommend an insured and trackable mail service.

We are unable to issue a refund without proof of received return delivery.

We aim to accept all returns. In the unlikely event that an item is returned to us in an in a non-salable condition, it will be returned to sender. The customer will be notified via email and no refund will be given. All goods will be inspected on return. A non-salable condition includes, but is not limited to, items that have been washed, cut, marked, soiled, or wrinkled.

To ensure that you are given proper credit of your return, please complete the Return Product Form below or contact us before you ship the item back. You will be responsible for the return shipping costs. You may send back the item(s) through a carrier of your choice. Refunds are typically issued 5-7 days after the item(s) are received and processed.

The following products are ineligible to be returned:

                                            Clearance, Discounted or Sale Items

                                            Fabric Samples

                                           Items that have been altered, washed, cut, marked, or soiled, 

                                          Items marked NO RETURN

Please note

Unless we are in error, we do not refund the fee from the selected shipping method included in your order total.

It is the customer's responsibility to inspect the item(s) of their order upon receipt to ensure any issues can be resolved within the 14-day window.

 

  

Returns & Refunds Submission Form

Date:
Full name:*
username:*
email:*
reason for return:*
Submit

Thanks for your submission.

A member of our staff will contact you soon to confirm your submission of return.